Lal Miri Restaurant ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, whenever you visit our website lalmirirestaurant.com, make a reservation, or contact us for banquet and event bookings.
By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please refrain from using our website or sharing your personal information with us.
1. Information We Collect
We may collect the following types of information:
- Contact details such as your name, phone number and email address, when you make a reservation, enquiry or banquet booking.
- Booking details such as date, time, number of guests, event type and special requests.
- Communication data, including messages you send us via phone, WhatsApp, email or our website's contact and search forms.
- Technical data, such as your IP address, browser type, device information and pages visited, collected automatically when you browse our website.
2. How We Use Your Information
We use the information we collect to:
- Confirm and manage table reservations and banquet or event bookings.
- Respond to enquiries, feedback and customer service requests.
- Improve our website, menu offerings and overall guest experience.
- Send booking confirmations or important updates related to your visit or event.
- Comply with applicable legal and regulatory requirements.
We do not use your personal information for any purpose other than those described above without your consent.
3. Sharing of Information
We do not sell, rent or trade your personal information to third parties. We may share limited information with trusted service providers — such as payment processors or IT service providers — solely to the extent necessary to operate our website and services, and only under confidentiality obligations. We may also disclose information where required by law, court order or government authority.
4. Cookies & Website Data
Our website may use cookies or similar technologies to improve browsing experience, remember preferences, and understand how visitors use our site. You can choose to disable cookies through your browser settings; however, some parts of the website may not function as intended if you do so.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure or loss. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of information shared with us.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required to comply with legal, accounting or reporting obligations.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal information held by us, subject to applicable law. To make such a request, please contact us using the details provided below.
8. Third-Party Links
Our website may contain links to third-party websites, including social media platforms such as Facebook, Twitter and WhatsApp. We are not responsible for the privacy practices or content of these external websites, and we encourage you to review their respective privacy policies.
9. Children's Privacy
Our website and services are not directed towards children, and we do not knowingly collect personal information from minors without appropriate parental or guardian involvement.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us:
- Address: Bailey Road, Patna, Bihar
- Phone: +91 92979 99108
